At G-Vital Tea (“we,” “our,” or “us”), we want your experience to be smooth and enjoyable. This Shipping Policy explains how we handle shipping, delivery times, and related questions for all orders placed on gvitaltea.com.
1. Shipping Areas
- We currently ship to Canada and the United States.
- International shipping may be added in the future.
2. Processing Time
- Orders are typically processed within 1–2 business days (Monday–Friday).
- Orders placed on weekends or holidays will be processed the next business day.
- During promotional periods, processing time may take slightly longer.
3. Shipping Methods & Delivery Time
| Shipping Method | Estimated Delivery Time | Notes |
| Standard Shipping (Canada) | 3–7 business days | Tracked delivery |
| Express Shipping (Canada) | 1–3 business days | Tracked & faster |
| Standard Shipping (USA) | 5–10 business days | Tracked delivery |
| Express Shipping (USA) | 2–5 business days | Tracked & faster |
Please note: Delivery times are estimates and may vary depending on location, carrier, or unforeseen circumstances.
4. Shipping Costs
- Shipping fees are calculated at checkout based on your location and chosen shipping method.
- Free shipping promotions may apply to orders over a certain amount (check our website for current offers).
5. Order Tracking
- Once your order is shipped, you will receive an email with a tracking number.
- You can track your order through the carrier’s website.
6. Risk of Loss
- Risk of loss or damage passes to you upon delivery.
- Please inspect your order immediately upon receipt.
- If your package is lost or damaged in transit, please contact info@gvitaltea.com immediately.
7. Address Accuracy
- Please ensure your shipping address is correct and complete.
- We are not responsible for delays or lost packages caused by incorrect addresses.
8. Delays
- Occasionally, deliveries may be delayed due to weather, holidays, or carrier issues.
- We will do our best to keep you informed of any significant delays.
9. Contact Us
If you have questions about shipping, tracking, or your order, please contact us:
G-Vital Tea
Email: info@gvitaltea.com
Website: https://gvitaltea.com